{"id":57,"date":"2025-06-17T22:26:29","date_gmt":"2025-06-17T20:26:29","guid":{"rendered":"https:\/\/karatnet.com\/blog\/?p=57"},"modified":"2025-06-17T23:15:57","modified_gmt":"2025-06-17T21:15:57","slug":"10-rokov-1-tim-tisice-hovorov","status":"publish","type":"post","link":"https:\/\/karatnet.com\/blog\/10-rokov-1-tim-tisice-hovorov\/","title":{"rendered":"10 rokov, 1 t\u00edm, tis\u00edce hovorov"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"788\" src=\"https:\/\/karatnet.com\/blog\/cms\/wp-content\/uploads\/2025\/06\/Karatnet-Call_10rokov_Prispevok-na-Facebook.png\" alt=\"\" class=\"wp-image-60\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><em>Pam\u00e4t\u00e1m si to, akoby to bolo v\u010dera. Za\u010d\u00ednali sme s p\u00e1r sl\u00fachadlami, nieko\u013ek\u00fdmi odv\u00e1\u017enymi oper\u00e1torkami a ve\u013ekou chu\u0165ou rozpr\u00fadi\u0165 komunik\u00e1ciu cez telef\u00f3n v zdravotn\u00edctve. Dnes, o desa\u0165 rokov nesk\u00f4r, je z n\u00e1\u0161ho call centra spo\u013eahliv\u00fd partner pre desiatky projektov, stovky klientov a tis\u00edce hovorov mesa\u010dne.<\/em><\/p>\n\n\n\n<p>Na\u0161e call centrum sa \u0161pecializuje najm\u00e4 na <strong>predaj produktov do lek\u00e1rn\u00ed<\/strong> \u2013 to je discipl\u00edna, ktor\u00fa m\u00e1me v mal\u00ed\u010dku. Ale t\u00fdm sa to nekon\u010d\u00ed. <strong>Komunikujeme s lek\u00e1rmi, lek\u00e1rnikmi, aj zdravotn\u00edckym person\u00e1lom<\/strong> \u2013 \u010di u\u017e ide o <strong>prieskumy trhu, pacientsku podporu alebo odborn\u00fa informovanos\u0165<\/strong>.<\/p>\n\n\n\n<p>Ka\u017ed\u00fd de\u0148 pracujeme s \u00fadajmi \u2013 overujeme ich, validujeme a star\u00e1me sa o to, aby <strong>datab\u00e1za, ktor\u00fa pou\u017e\u00edvate vo va\u0161om CRM<\/strong>, bola <strong>presn\u00e1 a aktu\u00e1lna<\/strong>. A \u00e1no, aj to je s\u00fa\u010das\u0165 na\u0161ej pr\u00e1ce \u2013 <strong>mana\u017ement d\u00e1t, ktor\u00e9 robia Va\u0161e rozhodovanie jednoduch\u0161\u00edm<\/strong>.<\/p>\n\n\n\n<p>Nie sme len \u201et\u00ed, \u010do telefonuj\u00fa\u201c. Realizujeme <strong>akt\u00edvne aj pas\u00edvne linky<\/strong> \u2013 pom\u00e1hame pacientom, podporujeme lek\u00e1rensk\u00e9 kampane, <strong>stoj\u00edme za \u00faspechom mno\u017estva pacientskych programov<\/strong> a \u0161pecializovan\u00fdch projektov.<\/p>\n\n\n\n<p>Zabezpe\u010d\u00edme hladk\u00fd priebeh kampan\u00ed od prv\u00e9ho zvonenia a\u017e po posledn\u00fd report.<\/p>\n\n\n\n<p><strong>A teraz si dovol\u00edme mal\u00fa pauzu\u2026 na po\u010fakovanie<\/strong><\/p>\n\n\n\n<p>Chceme zo srdca \u2764\ufe0f po\u010fakova\u0165 <strong>v\u0161etk\u00fdm klientom, ktor\u00ed n\u00e1m veria \u2013 najm\u00e4 t\u00fdm, ktor\u00ed to s nami sk\u00fasili raz a u\u017e nikdy neodi\u0161li.<\/strong> Pr\u00e1ve v\u010faka v\u00e1m m\u00e1me chu\u0165 zlep\u0161ova\u0165 sa, r\u00e1s\u0165 a robi\u0165 ka\u017ed\u00fd de\u0148 o nie\u010do lep\u0161ie.<\/p>\n\n\n\n<p><strong>10 rokov sk\u00fasenost\u00ed, nad\u0161enia a spolupr\u00e1ce \u2013 \u010fakujeme, \u017ee ste pri tom s nami.<\/strong><\/p>\n\n\n\n<p><strong>Zdie\u013eajte s nami spomienku alebo sk\u00fasenos\u0165, ktor\u00fa sme spolu za\u017eili \u2013 budeme sa te\u0161i\u0165!<\/strong><br>#KaratNet #CallCentrum #10Rokov #Zdravotnictvo #FarmaceutickyTrh #PacientskeProgramy #CRM #Telemarketing #SpoluSmeSilnej\u0161\u00ed<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pam\u00e4t\u00e1m si to, akoby to bolo v\u010dera. Za\u010d\u00ednali sme s p\u00e1r sl\u00fachadlami, nieko\u013ek\u00fdmi odv\u00e1\u017enymi oper\u00e1torkami a ve\u013ekou chu\u0165ou rozpr\u00fadi\u0165 komunik\u00e1ciu cez telef\u00f3n v zdravotn\u00edctve. Dnes, o desa\u0165 rokov nesk\u00f4r, je z n\u00e1\u0161ho call centra spo\u013eahliv\u00fd partner pre desiatky projektov, stovky klientov a tis\u00edce hovorov mesa\u010dne. Na\u0161e call centrum sa \u0161pecializuje najm\u00e4 na predaj produktov do [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-57","post","type-post","status-publish","format-standard","hentry","category-novinky"],"_links":{"self":[{"href":"https:\/\/karatnet.com\/blog\/wp-json\/wp\/v2\/posts\/57","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/karatnet.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/karatnet.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/karatnet.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/karatnet.com\/blog\/wp-json\/wp\/v2\/comments?post=57"}],"version-history":[{"count":2,"href":"https:\/\/karatnet.com\/blog\/wp-json\/wp\/v2\/posts\/57\/revisions"}],"predecessor-version":[{"id":61,"href":"https:\/\/karatnet.com\/blog\/wp-json\/wp\/v2\/posts\/57\/revisions\/61"}],"wp:attachment":[{"href":"https:\/\/karatnet.com\/blog\/wp-json\/wp\/v2\/media?parent=57"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/karatnet.com\/blog\/wp-json\/wp\/v2\/categories?post=57"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/karatnet.com\/blog\/wp-json\/wp\/v2\/tags?post=57"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}