Contact us

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General contact

karatnet@karatnet.sk

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Bratislava / Registered office

Komárovská 62

821 06 Bratislava

Slovak Republic

+421 917 565 363

 

KaratNet Slovakia s.r.o.

Vrakunská 37

821 06 Bratislava

Slovak Republic

IČO: 44064268

DIČ/IČ DPH: SK2022564159

IBAN: SK93 0200 0000 0031 5270 9151

The company is registered in the Commercial Register of the District Court Bratislava I, Section: Ltd., Insert No.: 51316/B

Žilina / Call Center

Kuzmányho 8

010 01 Žilina

Slovak Republic

+421 2 22 111 801

 

KaratNet Call s.r.o.

Kuzmányho 8

010 01 Žilina

Slovak Republic

IČO: 48062839

DIČ/IČ DPH: SK2120036292

IBAN: SK33 0900 0000 0050 6795 8603

The company is registered in the Commercial Register of the District Court Žilina, Section: Ltd., Insert No.: 63407/L

Praha / Subsidiary

Sluneční náměstí 2583/1

158 00 Praha 5

Czech Republic

+420 730 897 009

 

KaratNet s.r.o.

Sluneční náměstí 2583/1

158 00 Praha 5

Czech Republic

IČO: 01718321

DIČ: CZ01718321

IBAN: CZ11 5500 0000 0075 3893 1001

The company is registered in the Commercial Register of the Municipal Court in Prague, Section: C, Insert No. 210609

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Call Center

Communicate with doctors and pharmacies

For more than 5 years, our operators have been engaged in communication with doctors and pharmacies in the Czech Republic and Slovakia. We provide telephone services in the field of health care and pharmaceutical industry in Czech or Slovak language according to client's preferences.

Our call center has professional experience in selling products to pharmacies, conducting marketing surveys as well as communicating a specific message to a selected group of specialists.

1

Phone sales

When selling products by phone, call centre operators actively contact a selected group of customers, consult and sell in the same way as your field representative. Professionalism and pleasant performance are the basis for successful sale of your products and services.

Our operators use many years of business skills and experience in telemarketing to effectively realize sales.

2

Telemarketing

Are you interested in the satisfaction and shopping habits of your customers? Do you plan to contact a selected group of specialists or medical staff and inform them about a new product, changes in the SPC of the medicine or a price change? Thanks to our call center, your message will get exactly where you want in the shortest possible time.

The availability of up-to-date information about your clients will increase your market share and success.

3

Telephone market research

Quality data and information from the market are a fundamental pillar of the development of marketing plans and sales strategies. Thanks to the professional team of our call operators, we will collect fresh information from the market quickly.

We analyze the obtained data, statistically evaluate and submit it in a clearly processed report.

4

Mystery calling

Do you want to know how your products or services are perceived by your customers, or to evaluate the quality of services of your sales representatives? Are you interested in the level of communication in sales and customer care?

Mystery call results in an overall assessment of the worker's approach, which may be a sales representative, salesperson or pharmacy staff.

5

Customer service

We'll help you to cope with the onslaught of incoming phone calls. We will implement a call center for your products or services, the operation of which you will be supervised by recording all phone calls.

We will tailor the content and effective phone call scheme in advance according to your requirements.